Frequently
Asked Questions

Fundraising

Do I need to set up a fundraising page?

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This year, we are working with a new provider which automatically creates your fundraising page as part of your registration, so there is no need to create another online fundraising page. If creating or signing up as part of a team, a team fundraising page will also be automatically created too or linked to.

Can I raise sponsorship using another online provider?

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We would prefer you use the fundraising page created for you through the registration platform Funraisin. This is automatically created for you and linked to your team page making fundraising even easier for you. Using this fundraising page also means you will be able to appear on our leaderboard, and see how you are doing against other individuals or teams. 

However, if you would like to use another provider, please do speak to us so we can ensure we'll recognise your fundraising efforts when they arrive (not all sites send through fundraiser details).  

How much do I need to fundraise?

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We’re asking everyone who takes part in The Palace Walk to raise a minimum of £150, so it’s best to sign up before the event date so you can start your fundraising early! By taking part in The Palace Walk and raising money, you’ll help support young people across the UK. 

How do I reach my sponsorship target?

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We are here to help you fundraise every step of the way. The Prince’s Trust ask that everyone taking part raises a minimum sponsorship of £150 each; this helps us to cover the costs of putting on the event and ensures we maximise fundraising for young people. 

Check out our fundraising tips for ideas to help you hit your target.

How do I send in the sponsorship I have collected?

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All sponsorship collected on through your online fundraising page will be directly transferred to us. If you have collected any cash or cheques in support of your fundraising, you can send in this offline money to us at the following address: 

The Palace Walk Team, The Prince’s Trust, South London Centre, 8 Glade Path, London, SE1 8EG. 

Please make sure cheques are made payable to ‘The Prince's Trust’ and include a reference (i.e. your full name and your bib number) so we know which record to allocate the money to.  

What happens if I don’t reach the fundraising target?

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If you do not feel you can raise the minimum sponsorship, then please do get in touch. We are here to help in any way we can to support your fundraising efforts. Or you may make a personal contribution of £150 to ensure that The Prince’s Trust can continue supporting disadvantaged young people across the UK. 

Getting Started

How do I sign up online?

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Registering for The Palace Walk is quick and simple. Simply head to our Palace Walk website and click the sign up now button - it’ll just take a few minutes to register (don’t forget to have your credit or debit card handy). 

If your company is paying for your registration fee then you will need to select ‘claim a pre-paid corporate place’ and enter a claim code, which will be provided to you by your company Team Captain or by the Non-Participating Team Administrator, over email upon registering. 

Please note that the registration fee is non-refundable. 

How much is it to register?

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Registration fees vary depending on when you sign up. 

Price phase  

Dates  

Half Marathon 

Launch offer 

Launch – first 50 places sold 

£20 

Early bird  

Launch – 16th July  

£30 

Standard 

17th July – Event date 

£35 

 

Corporate partners bulk buying min of 5 places are automatically given a 10% discount. Prices including the discount are: 

Price phase  

Dates  

Corporate Half Marathon 

10% discount 

Early bird VIP  

Launch – 16th July  

£27 

Standard 

17th July – Event date 

£32 

Can I bulk buy corporate places?

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There are two ways of entering a corporate team: 

  • Promote the event within your company and encourage employees to purchase their own places via the main registration page. 
  • Purchasing places in bulk via our corporate bulk buy option, so that your employees don’t have to pay the registration fee. Once a bulk buy has been brought, you will be sent a link and claim code to forward on to your employees.  

Find out more information on our corporate page. 

Can I register as part of a team?

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Yes, you can join or create a team when you sign up for the event. If you’re already registered and want to create or join a team, just log into your account and search for the team you want to join. 

Is there a minimum age to take part?

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All participants must be aged 14 or over on the date of the event. Any participant under 18 at the time of registering must take part with a parent or guardian over the age of 18. 

Will I receive regular emails from The Prince's Trust?

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Yes – we’ll be in touch regularly with any updates you need to know about, so please make sure you read our emails. We’ll also give you some great tips on training, nutrition, and fundraising.

Can I transfer, withdraw or defer my entry?

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If you’re no longer able to take part in the event or would like to defer your place, please emailthe Palace to Palace team or call 0207 543 1370 to let us know.  

Please note that your registration fee is non-refundable. 

When does Registration close?

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Thursday 26th September 2024.

The Event

What is The Palace Walk? 

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The Palace Walk is a half marathon walk in Windsor starting from the Racecourse taking in famous landmarks such as Windsor Castle, The Long Walk and through Windsor Great Park taking place on Sunday 6th October, in aid of The Prince's Trust.  

The Palace Walk is open to anybody from the age of 14 who is enthusiastic about walking and raising money for a great cause. If you are under 18, you must attend the event with an adult. You must be confident to walk a minimum of 10km before taking part in the challenge. Please note that The Palace Walk is not a race, most people take part to enjoy a fun walk. 

Each walker taking part in the event must commit to fundraising a minimum of £150 per person. All walkers must fundraise exclusively for The Prince’s Trust. 

What happens on the day? How can I find out more?

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The walk will begin at 08:00am and walkers will leave the start line in short phases to spread everyone out. There will be two water stops along the walk where you can take a quick rest, grab a drink and chat with your fellow walkers. The walk will finish back at Windsor Racecourse where you can purchase lunch and enjoy the live music and entertainment. Both The Palace Walk and Palace to Palace cycle finish at the Royal Windsor Racecourse so you can all celebrate together at our finish festival.  

We will send your Palace Walk pack around 2-4 weeks prior to the big day. We will notify you when to expect your pack via email, so please do look out for emails from us. The pack will contain your t-shirt (if you opted in), your bib number and timing chip. Your full event guide will be emailed separately.   

Does The Palace Walk take place on closed roads?

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We try to avoid open roads where possible however part of The Palace Walk route is along roads open to traffic and the general public. Otherwise, the walk is mainly along public footpaths, on the Racecourse and on The Long Walk.

How hard is the route? 

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The route uses a mixture of pavement, footpath and towpath. Although large portions of the route are flat there is a steady climb up through Windsor Great Park. 

Is there a minimum fitness level required for the event? 

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A half marathon walk is not to be underestimated; walkers should be able to comfortably walk a minimum of 10km before undertaking the event. 

Is there a minimum time I need to complete the walk? 

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Walkers are required to complete the walk within 7 hours. There will be a variety of cut off times across the course that you will be required to meet. These will be communicated with you nearer the event. 

What happens if I can’t complete the walk? 

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The route support teams will be able to bring you back to Windsor, there may be a slight delay in arranging this, so it is advised that you wait at one of the feed stations if you need picking up. 

Can I take part with my Dog? 

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Sadly, the Racecourse does not allow dogs on site so you will not be able to walk with a dog. However, guide dogs are permitted. 

How will I know where to go? 

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The route is fully signed with arrows and there are marshals stationed across the route to provide support and guidance. A route map will also be made available pre-event. 

Is there an accessible route?

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The route is not fully accessible. Where possible we have tried to make it accessible, however, there are sections along the footpaths which have step access.

Can I run the route instead? 

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Yes however, the event timings are based on walking speeds so if you do decide to run then just be aware that water stations may not be ready.

When does the event village open? 

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The event village at Windsor Racecourse opens at 07:30.

What time does the walk start? 

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The walk will start from Windsor Racecourse at 08:00.

How long is the walk? 

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The walk is a Half Marathon distance (13.1 miles). 

Can I book a coach to take me to Windsor Racecourse?

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The Palace Walk will start at 08.00 from Windsor Racecourse. If you’re travelling from London, you can book a spot on the event coach which leaves the Mall at 06.30 and drops you at Windsor Racecourse in plenty of time for the start.

Coach tickets are £15pp and spaces are limited so need to be booked in advance. You can book these tickets when you register or through your dashboard at a later date.

Can I book a coach to take me back to London? 

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We are offering a coach service from London to Windsor Racecourse for the start of The Palace Walk, however participants will need to arrange their own return travel to London after the event. 

On The Day

How do I get to and from The Palace Walk? 

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The start and finish line for The Palace Walk will be at Windsor Racecourse.  

Trains 

Windsor has two train stations – Windsor & Eton Riverside and Windsor & Eton Central. Trains to and from Windsor & Eton Riverside are operated by South Western Trains and run from Waterloo via Staines and Richmond. 

Trains to Windsor & Eton Central are operated by Great Western Railway. For trains from Paddington via Ealing you will need to change at Slough. Slough train station is just a few miles from Windsor. 

Please double check your plans in advance and be prepared to make alternative arrangements in case of restrictions and/or disruptions.  

Driving 

There will be car parking facilities at the Event Village so that your friends and family will be able to park close by and cheer you across the finish line. Parking is free but we do have a suggested donation of £5. 

Coach

The Palace Walk will start at 08.00 from Windsor Racecourse. If you’re travelling from London, you can book a spot on the event coach which leaves the Mall at 06.30 and drops you at Windsor Racecourse in plenty of time for the start.

Coach tickets are £15pp and spaces are limited so need to be booked in advance. You can book these tickets when you register or through your dashboard at a later date.

Can I book onto one of the coaches to take me back into London? 

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We are offering a coach service for walkers from The Mall to the start at Windsor racecourse. We are not offering any coach service for walkers back into London in the afternoon. However, there is plenty of free parking available on site at Windsor Racecourse.  

Windsor has two train stations – Windsor & Eton Riverside and Windsor & Eton Central which has early morning trains available. Trains from Windsor & Eton Riverside are operated by South West Trains and run into Waterloo via Staines and Richmond. 

Trains from Windsor & Eton Central are operated by First Great Western. For trains to Paddington via Ealing you will need to change at Slough. 

Please double check your plans in advance and be prepared to make alternative arrangements in case of disruptions. 

How early should I arrive?

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The event village opens at 07:30 so we ask participants to not arrive before then. 

How do I get to the start line? 

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The start and finish line for The Palace Walk is at Royal Windsor Racecourse. The address is Maidenhead Road, Windsor, Berkshire, SL4 5JJ. You will start and finish the walk in the same area of the Racecourse which will be clearly signed when you arrive.  

Are there any feed stations on route? 

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There are 2 feed stops on the route providing both energy and hydration products. 

Are there any toilets on route? 

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Toilets will be provided at the start line, the finish line and at rest stops.  There may also be additional public toilets open and available to use along the route.  

Where is the end village? 

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The end village will be located at Royal Windsor Racecourse. The address is Maidenhead Road, Windsor, Berkshire, SL4 5JJ. 

Can my friends and family come and watch me? 

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We recommend that they meet you at the finish so they can cheer you on as you cross the finish line and watch you collect your medal. There is a lot happening at our end village this year including refreshment stalls, live music, and demonstrations for all participants, so please encourage your friends and family to meet you at the end. 

There is plenty of parking at Royal Windsor Racecourse, so we do encourage your family and friends to meet you there and enjoy what's on offer at the end village, while you lay back and relax after your walk! 

Can I park at the racecourse? 

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Yes, there will be car parking facilities at the Event Village at Windsor Racecourse so you, your friends and family will be able to park close by and cheer you across the finish line.

The carpark will open on Saturday 5th October at 13:00-18:00hrs for participants to leave their cars overnight.

Please note you are unable to stay with your vehicles or camp at Windsor racecourse overnight. There are several local campsites nearby.  

It will open on Sunday 6th October at 05:15 - 18:00hrs. 


Car Parking does not need to be pre booked and it is free, however there will be a donation station available. 

My friends/ colleagues are doing the Palace to Palace bike ride, will I see them at the finish festival? 

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Yes, both challenges will finish at our fantastic finish festival at Windsor Racecourse to celebrate the achievement.   

What happens if I can't make it on the day?

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If you’re no longer able to take part in the event, please email the Palace to Palace team (palace@princes-trust.org.uk) or call 0207 543 1370 to let us know you’d like to withdraw your place. Please note that your registration fee is non-refundable.  

Will I be able to find out how long it took me to complete The Palace Walk? 

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Yes, all participants will be timed.  

Your timing chip will track your journey from start to finish. Your time will be available to view online after the event day and we will keep you informed how and when your time is available for viewing.  

General

Will there be photos taken at the event?

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Yes, photos will taken throughout the event and made available for you to purchase after the event. We will share details with how to view and buy your photos in event emails nearer the day. 

Can I get a t-shirt? 

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Yes, when you sign up, you’ll receive an exclusive Palace Walk t-shirt. You can opt out of receiving one if you wish. If you signed up after 30th September or you haven't received your t-shirt in time for the event, please head to our information stand on the day with a copy of your confirmation email to collect your t-shirt. 

When can I expect my t-shirt to arrive? 

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T-shirts will be sent out in your pack a few weeks before the event. 

My t-shirt doesn’t fit. 

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Please bring your current t-shirt to the event and a member of the team can swap it for the correct size if we still have it in stock.

When can I expect my walk pack and what’s in it?

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Race packs will be sent out 2-4 weeks before the event day. In it, you’ll find your timing chip, bib numbers and t-shirt (if opted in). If you haven’t received your walk pack by 30th September, please email us at palace@princes-trust.org.uk 

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