FAQs
Frequently Asked Questions
Getting Started
What is the Future Steps Challenge?
The Future Steps Challenge is a fundraising challenge run by The King’s Trust. Participants aim to walk 10,000 steps a day throughout February, raising money to support young people facing adversity to transform their lives.
You can take part as an individual or as part of a team. After registering, you’ll receive a fundraising page and access to your personal dashboard where you can track your steps, monitor your fundraising progress and view leaderboards.
When does the Future Steps challenge take place?
The Future Steps Challenge takes place throughout the month of February, running from 1 February to 28 February 2027. You can register and join the challenge at any point until the end of February.
How do I register?
You can register for Future Steps online through the event website.
When you register, a profile and fundraising page will automatically be created for you, using the information you provide. The name that you have registered with will also be used to display your position on the stepping and fundraising leaderboards. Your registration is complete once you are taken to your dashboard.
Is there a registration fee?
No. it's completely free to register for Future Steps.
We do encourage all participants to do their best to fundraise £100 to support The King’s Trust’s work helping young people across the UK to reach their full potential and take their future steps.
What if I can't do 10,000 steps a day?
Future Steps is designed to be flexible and accessible.
We understand that 10,000 steps every day may not be manageable for everyone. You can change your monthly stepping target in your profile in the ‘My Steps’ section in your dashboard. Simply choose a daily target that works for you and multiply it by 28 days to create your February goal.
We still encourage all participants to aim to raise £100 each in sponsorship.
Can I take part in Future Steps if I live outside the UK?
Yes! Future Steps is open to participants anywhere in the world.
As long as you have access to the online platform, you’ll be able to track your steps, manage your fundraising page, view leaderboards and take part in the challenge.
Is there a Future Steps app?
No. Future Steps 2027 does not have a dedicated mobile app.
Following a review of Future Steps 2026, we plan to trial Future Steps 2027 without an app. Instead, we’ve focused on improving the online challenge experience through the Future Steps website, where you can track your progress, manage your fundraising and access challenge features.
If you have any queries, email, futuresteps@kingstrust.org.uk.
Organisations
How do I add my organisation?
If your organisation doesn’t appear in the registration dropdown list, get in touch with us at futuresteps@kingstrust.org.uk and we will add it for you.
How can I promote Future Steps within my company?
We’ve created some resources to help you shout about Future Steps and get as many of your employees involved as possible. Visit our online resources hub.
If you need additional support with recruiting teams, please do not hesitate to reach out to your King’s Trust contact, or futuresteps@kingstrust.org.uk.
Can I see an organisational leaderboard?
Yes. You can view an organisational leaderboard on your Future Steps fundraising page. This shows you how other organisations taking part are measuring up. You can also filter by organisation to see how teams within your company are doing against each other.
Teams
Why can't I find my teamin Future Steps?
If your team isn’t appearing in the list, it may be that your team has been set to private so not just anyone can join. If this is the case, ask your Team Captain to send you a direct link to join the team. They can also set the team to public in their team settings.
How do I join a team in Future Steps?
When registering for Future Steps, you can select to join your team using the dropdown list.
If you are already registered, ask your Team Captain to share the team fundraising page link. Alternatively, you can log into your account, search the team’s name in the 'find a friend' box in the top right corner. Navigate to the team fundraising page and then select the 'join us' button.
If the button is not showing, you need to check with the team captain that the team is made 'open to the public'.
How do I invite people to join my Future Steps team?
During registration you will be asked whether you would like to create or join a team. Only one person should create the team. They will automatically be made Team Captain.
If your team has already been created, you should see the name in the drop-down list. If it's not showing in the dropdown list, then it may be set to private; your team captain can change this in their settings.
If you are taking part with your workplace, your team can also be connected to your organisation. The name of your organisation should already be listed in the drop down. If you can’t see it, please email futuresteps@kingstrust.org.uk and we can add it for you.
There is no limit to the number of people you can have in one team.
How can I view my team's progress?
You can view your team’s individual steps and fundraising totals on your team fundraising page.
For a more detailed breakdown you can click through to the 'Leaderboard' page on the website.
Fundraising
How do I set up a fundraising page?
When you register for Future Steps, a personal fundraising page is automatically set up for you.
Your fundraising page is linked to the event so your stepping and fundraising activity will pull through to the leaderboards and the overall fundraising total.
You will be sent an email with a link to your fundraising page so you can share it and keep track of your progress.
How much do I need to fundraise?
Future Steps is free to enter, but we ask that everyone aim to raise a minimum of £100 per person. That’s a little over £3.50 per day.
Can I continue fundraising after Future Steps has ended?
Absolutely! Whether you've already smashed your fundraising target, or you've still got donations coming in, we would absolutely love it if you could keep going.
Does The King's Trust provide fundraising support?
Yes. We are here to help you fundraise every step of the way. We will share fundraising tips and ideas in our emails to you, so look out for them landing in your inbox.
You can also drop us an email any time, we are more than happy to talk through ideas with you at futuresteps@kingstrust.org.uk.
Can I collect offline donations for Future Steps?
Yes. While your online fundraising page is the quickest and easiest way to fundraise. Any donations will be automatically transferred to The King's Trust, so you don't have to do anything. You can also add Gift Aid to help boost your fundraising.
You can fundraise offline if you prefer, but please do let us know at futuresteps@kingstrust.org.uk so we can ensure to recognise your fundraising efforts.
Can I fundraise using another online provider?
When registering for the event, a fundraising page will automatically be set up for you. We recommend that you use this platform as your page will link through to the leaderboards and the overall fundraising total.
We know that you may have to use another platform due to your workplace policy or to gain match-funding. If that’s the case, just let us know by emailing futuresteps@kingstrust.org.uk so we can recognise your fundraising efforts.
Why are my donations not showing on my fundraising page?
Donation updates can take a short time to appear.
Firstly, make sure your supporters are donating directly to your fundraising page, and not to the overall Future Steps campaign.
If donations are still not showing within 24 hours, please let us know by emailing futuresteps@kingstrust.org.uk.
Why can't I see my own donation on my dashboard?
The 'My Donations' section only displays donations made my supporters.
If you have made a self-donation, it will only show on your fundraising page but will still count towards your total.
Stepping
How do I track my steps for Future Steps?
There are multiple ways you can track and record your steps for the Future Steps challenge. You can:
- Connect a Garmin device
- Add your steps manually
Please choose just one method of tracking so you do not duplicate your steps.
If you have any issues or questions, please contact the team by emailing futuresteps@kingstrust.org.uk.
Can I add my steps manually after I've completed them?
Yes. If you are manually adding your steps, you can add them at any time. However, we recommend you log them at the end of each day, so you don't forget.
Can I track activity that isn't walking or running?
As this is a stepping challenge, we'd encourage you to build your step count through either walking or running.
If you're unable to do this, you can partake in other activities that suit you and convert this activity into steps. You will then need to manually add the number of converted steps to you daily total.
Why are my steps not showing on my fundraising page or team page?
Step data will be updated 15 minutes after you have added them. Please be patient when waiting for your steps to load.
If they aren’t showing within 24 hours, please let us know by emailing futuresteps@kingstrust.org.uk.
How often does the Future Steps leaderboard update?
There is a short delay in the leaderboards updating, this should only be around 30 minutes. If it hasn’t updated within 24 hours, please contact us futuresteps@kingstrust.org.uk.
What is the deadline for adding my steps?
You can add your steps until midnight on Tuesday 2 March 2027. After this time, the leaderboards will be finalised.
Accessibility
Can wheelchair users take part in Future Steps?
Yes. Future Steps is designed to be inclusive and open to everyone.
Within the platform, there is the option for distance tracked to be converted into steps to allow wheelchair users to partake in the challenge. If you would like more information on this, please contact the team by emailing futuresteps@kingstrust.org.uk.
How can I record steps if I'm in a wheelchair?
Login to your account and visit your dashboard. Select 'My Steps' and under 'Add Activity' enter your distance tracked into 'Distance (km's)', this will automatically convert into steps.
Connectivity
How do I connect to my Garmin device to Future Steps?
To Sync your Future Steps account with your Garmin;
- Log into you Future Steps account.
- Go to ‘My Steps’
- Click on the Garmin logo.
- Login to your Garmin account and allow access for data to be shared.
Your Garmin will automatically sync tracked activity only, it will not sync your total step count for the day.
How do I disconnect my Garmin from Future Steps?
To disconnect your Garmin, please log in to your dashboard (https://events.kingstrust.org.uk/event/future-steps/home), click on ‘My Steps’ and scroll down.
You should see 'Your Garmin Activity' and the option to disconnect.
Communication
Will I be emailed by The King's Trust about Future Steps?
Yes. In the lead up to and throughout your challenge, we will be in contact with updates, tips and advice, so please make sure to read the emails. If you aren't receiving them, check your spam folder.
For more information on how we process your data, please see The King's Trust's privacy notice. If you would like to check your communication preferences and change how we contact you, please get in touch by emailing futuresteps@kingstrust.org.uk.
I haven't received my Future Steps registration email. What should I do?
Please first check your spam or junk email folders in case it's arrived there.
If you still can't find the email or would just like to check that your registration has been received, please email futuresteps@kingstrust.org.uk.
Where can I get more information about the Future Steps challenge?
Please contact futuresteps@kingstrust.org.uk and let us know how we can help.

